Opportunity Management
Create a single operational record for each service opportunity, from the originating vehicle event through outreach, appointment activity, attendance, and final outcome.
Product
The operating layer between a vehicle event and the service lane.
Loyalty Cue gives fixed-operations teams one place to identify, engage, schedule, manage, and measure connected-vehicle service opportunities.
Automated Outreach
Enroll customers in configurable messaging sequences based on the vehicle issue, urgency, and dealership rules—while surfacing exceptions that need human attention.
Service Scheduling
Connect service opportunities to real appointment availability so customers can move from an alert to a confirmed visit with less friction.
Revenue Attribution
Tie closed repair orders back to the vehicle event and service opportunity that initiated the journey, creating a measurable view of influenced service revenue.
Analytics & Performance
Track vehicle events, active opportunities, confirmed appointments, attended visits, closed repair orders, revenue, and conversion performance across your operation.
Dealer Configuration
Control service rules, appointment capacity, communication preferences, workflows, and dealership-specific operating logic without changing the underlying platform.
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